Getting Started

How do I connect with a specific Artist or Space?

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Written by Gianna Lalonde
Updated over a week ago

How to buy an advance ticket

Secured tickets

Written by Renna Keriazes
Updated over a week ago

How to Create a User Account

Written by Sandy James
Updated over a week ago

How to create an Artist account

Written by Tori Owens
Updated over a week ago

How to create a Host Account

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Written by Gianna Lalonde
Updated over a week ago

How do I edit my profile?

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Written by Gianna Lalonde
Updated over a week ago

How do I indicate my schedule/availability as an artist?

How to use the Schedule Builder as an artist.

Written by Sandy James
Updated over a week ago

How do I indicate my schedule/availability as a host?

Written by Leigh Brown
Updated over a week ago

How do connections work?

Written by Sean Nugent
Updated over a week ago

How to search for an Artist

Written by Sandy James
Updated over a week ago

How to search for a Space

Written by Jeff Powers
Updated over a week ago

How do I respond to matches?

Written by Sean Nugent
Updated over a week ago

How do I edit my User Account details?

Written by Sean Nugent
Updated over a week ago

How do I edit my notification preferences?

Written by Mat Kahansky
Updated over a week ago

How do I get paid for my shows?

Written by Jeff Powers
Updated over a week ago

How do I edit my billing information?

Written by Mat Kahansky
Updated over a week ago

How do I book an in-person show?

Creating a ticket link for a live, physical event

Written by Mat Kahansky
Updated over a week ago

Where do my connections go? Can I see them?

Where to find the other profiles you've reached out to

Written by Mat Kahansky
Updated over a week ago

How do I change a response to a match request?

Written by Mat Kahansky
Updated over a week ago

How can multiple people manage a single profile?

Written by Leigh Brown
Updated over a week ago

When will I get paid for my shows?

Written by Jeff Powers
Updated over a week ago

How do I invite somebody to book with me via Side Door?

Written by Leigh Brown
Updated over a week ago

How do I cancel a show/delete a chat thread?

Written by Mat Kahansky
Updated over a week ago

Who is responsible for the PA?

Written by Mat Kahansky
Updated over a week ago

How do reviews work?

Written by Mat Kahansky
Updated over a week ago

How do I select or crop my cover image and what are the best image dimensions?

Written by Sean Nugent
Updated over a week ago

How do I set a complimentary guest list?

Written by Leigh Brown
Updated over a week ago

How do I transfer tickets to someone else?

Instructions for giving / gifting tickets you've purchased to another attendee

Written by Mat Kahansky
Updated over a week ago

How to create an Audience Sign-in?

Written by Jeff Powers
Updated over a week ago

How do I change my password?

Written by Leigh Brown
Updated over a week ago