Getting Started

Guides and info on using Side Door's platform

Leigh Brown avatar Gianna Lalonde avatar Mat Kahansky avatar +5
30 articles in this collection
Written by Leigh Brown, Gianna Lalonde, Mat Kahansky and 5 others

How do I connect with a specific Artist or Space?

Gianna Lalonde avatar
Written by Gianna Lalonde
Updated over a week ago

How to buy an advance ticket

Secured tickets
Renna Keriazes avatar
Written by Renna Keriazes
Updated over a week ago

How to Create a User Account

Sandy James avatar
Written by Sandy James
Updated over a week ago

How to create an Artist Profile

Tori Owens avatar
Written by Tori Owens
Updated over a week ago

How to create a Host Account

Gianna Lalonde avatar
Written by Gianna Lalonde
Updated over a week ago

How do I edit my profile?

Gianna Lalonde avatar
Written by Gianna Lalonde
Updated over a week ago

How do I indicate my schedule/availability as an artist?

How to use the Schedule Builder as an artist.
Sandy James avatar
Written by Sandy James
Updated over a week ago

How do I indicate my schedule/availability as a host?

Leigh Brown avatar
Written by Leigh Brown
Updated over a week ago

How do connections work?

Sean Nugent avatar
Written by Sean Nugent
Updated over a week ago

How to search for an Artist

Sandy James avatar
Written by Sandy James
Updated over a week ago

How to search for a Space

Jeff Powers avatar
Written by Jeff Powers
Updated over a week ago

How do I respond to matches?

Sean Nugent avatar
Written by Sean Nugent
Updated over a week ago

How do I edit my User Account details?

Sean Nugent avatar
Written by Sean Nugent
Updated over a week ago

How do I edit my notification preferences?

Mat Kahansky avatar
Written by Mat Kahansky
Updated over a week ago

How do I get paid for my shows?

Jeff Powers avatar
Written by Jeff Powers
Updated over a week ago

How do I edit my billing information?

Mat Kahansky avatar
Written by Mat Kahansky
Updated over a week ago

How do I book an in-person show?

Sandy James avatar
Written by Sandy James
Updated over a week ago

Where do my connections go? Can I see them?

Mat Kahansky avatar
Written by Mat Kahansky
Updated over a week ago

How do I change a response to a match request?

Mat Kahansky avatar
Written by Mat Kahansky
Updated over a week ago

How can multiple people manage a single profile?

Leigh Brown avatar
Written by Leigh Brown
Updated over a week ago

When will I get paid for my shows?

Jeff Powers avatar
Written by Jeff Powers
Updated over a week ago

How do I invite somebody to book with me via Side Door?

Renna Keriazes avatar
Written by Renna Keriazes
Updated over a week ago

How do I cancel a show/delete a chat thread?

Mat Kahansky avatar
Written by Mat Kahansky
Updated over a week ago

Who is responsible for the PA?

Mat Kahansky avatar
Written by Mat Kahansky
Updated over a week ago

How do reviews work?

Mat Kahansky avatar
Written by Mat Kahansky
Updated over a week ago

How do I select or crop my cover image and what are the best image dimensions?

Sean Nugent avatar
Written by Sean Nugent
Updated over a week ago

How do I set a complimentary guest list?

Leigh Brown avatar
Written by Leigh Brown
Updated over a week ago

How do I transfer tickets to someone else?

Instructions for giving / gifting tickets you've purchased to another attendee
Mat Kahansky avatar
Written by Mat Kahansky
Updated over a week ago

How to create an Audience Sign-in?

Jeff Powers avatar
Written by Jeff Powers
Updated over a week ago

How do I change my password?

Leigh Brown avatar
Written by Leigh Brown
Updated over a week ago