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Getting Started
Getting Started
Guides and info on using Side Door's platform
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+4
30 articles in this collection
Written by
Leigh Brown,
Gianna Lalonde,
Mat Kahansky
and 4 others
How Do I Create Multiple Ticket Types?
Written by
Sandy James
Updated over a week ago
How Do I Plan a Show Series?
Written by
Sandy James
Updated over a week ago
How do I find/match with a specific Artist or Space?
Written by
Sean Nugent
Updated over a week ago
How to buy an advance ticket
Secured tickets
Written by
Leigh Brown
Updated over a week ago
How to Create a User Account
Written by
Sandy James
Updated over a week ago
How to create an Artist account
Written by
Tori Owens
Updated over a week ago
How to create a Host Account
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Written by
Gianna Lalonde
Updated over a week ago
How do I edit my profile?
Written by
Leigh Brown
Updated over a week ago
How do I indicate my schedule/availability as an Artist?
How to use the Schedule Builder as an artist.
Written by
Sean Nugent
Updated over a week ago
How do I indicate my schedule/availability as a host?
Written by
Leigh Brown
Updated over a week ago
How do connections work?
Written by
Sandy James
Updated over a week ago
How do I respond to matches?
Written by
Sean Nugent
Updated over a week ago
How do I edit my User Account details?
Written by
Sean Nugent
Updated over a week ago
How do I edit my notification preferences?
Written by
Mat Kahansky
Updated over a week ago
How do I get paid for my shows?
Written by
Jeff Powers
Updated over a week ago
How do I edit my billing information?
Written by
Mat Kahansky
Updated over a week ago
How do I book an in-person show?
Creating a ticket link for a live, physical event
Written by
Sandy James
Updated over a week ago
Where do my connections go? Can I see them?
Where to find the other profiles you've reached out to
Written by
Tori Owens
Updated over a week ago
How do I change a response to a match request?
Written by
Mat Kahansky
Updated over a week ago
How can multiple people manage a single profile?
Written by
Leigh Brown
Updated over a week ago
When will I get paid for my shows?
Written by
Jeff Powers
Updated over a week ago
How do I invite somebody to book with me via Side Door?
Written by
Leigh Brown
Updated over a week ago
How do I cancel a show/delete a chat thread?
Written by
Mat Kahansky
Updated over a week ago
Who is responsible for the PA?
Written by
Mat Kahansky
Updated over a week ago
How do reviews work?
Written by
Mat Kahansky
Updated over a week ago
How do I select or crop my cover image and what are the best image dimensions?
Written by
Sean Nugent
Updated over a week ago
How do I set a complimentary guest list?
Written by
Leigh Brown
Updated over a week ago
How do I transfer tickets to someone else?
Instructions for giving / gifting tickets you've purchased to another attendee
Written by
Mat Kahansky
Updated over a week ago
How to create an Audience Sign-in?
Written by
Jeff Powers
Updated over a week ago
How do I change my password?
Written by
Leigh Brown
Updated over a week ago