Getting Started

How do I find/match with a specific Artist or Venue?

Written by Mat Kahansky
Updated over a week ago

How to buy an advance ticket

Secured tickets

Written by Jeff Powers
Updated over a week ago

How to create a User Account

Written by Jeff Powers
Updated over a week ago

How to create an Artist Profile

Written by Jeff Powers
Updated over a week ago

How to create a Venue Profile?

Written by Leigh Brown
Updated over a week ago

How do I edit my profile?

Written by Romain Belvas
Updated over a week ago

How do I indicate my schedule/availability as an artist?

How to use the Schedule Builder as an artist.

Written by Mat Kahansky
Updated over a week ago

How do I indicate my schedule/availability as a host?

Written by Mat Kahansky
Updated over a week ago

How does matching work?

Written by Mat Kahansky
Updated over a week ago

How to search for an Artist

Written by Jeff Powers
Updated over a week ago

How to search for a Venue

Written by Mat Kahansky
Updated over a week ago

How do I respond to matches?

Written by Mat Kahansky
Updated over a week ago

How do I edit my User Account details?

Written by Romain Belvas
Updated over a week ago

How do I edit my notification preferences?

Written by Mat Kahansky
Updated over a week ago

How do I get paid for my shows?

Written by Jeff Powers
Updated over a week ago

How do I edit my billing information?

Written by Mat Kahansky
Updated over a week ago

How do I book an in-person show?

Written by Jeff Powers
Updated over a week ago

Where do my connection requests go? Can I see them?

Written by Mat Kahansky
Updated over a week ago

How do I change a response to a match request?

Written by Mat Kahansky
Updated over a week ago

How can multiple people manage a single profile?

Written by Mat Kahansky
Updated over a week ago

When will I get paid for my shows?

Written by Jeff Powers
Updated over a week ago

How do I invite somebody to book with me via Side Door?

Written by Gianna Lalonde
Updated over a week ago

How do I cancel a show/delete a chat thread?

Written by Mat Kahansky
Updated over a week ago

Who is responsible for the PA?

Written by Mat Kahansky
Updated over a week ago

How do reviews work?

Written by Mat Kahansky
Updated over a week ago

How do I select or crop my cover image and what are the best image dimensions?

Written by Gianna Lalonde
Updated over a week ago

How do I set a complimentary guest list?

Written by Romain Belvas
Updated over a week ago

How do I transfer tickets to someone else?

Instructions for giving / gifting tickets you've purchased to another attendee

Written by Mat Kahansky
Updated over a week ago

How to create an Audience Sign-in?

Written by Jeff Powers
Updated over a week ago

How do I change my password?

Written by Leigh Brown
Updated over a week ago