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How do I cancel a show/delete a chat thread?
How do I cancel a show/delete a chat thread?
Leigh avatar
Written by Leigh
Updated over a week ago

To Cancel a Show:

  1. Sign into your user account.

  2. Navigate to the Shows icon at the bottom of your mobile device (see image below), or on the left sidebar of your computer’s web browser.

3. Click on the show you’d like to cancel.

4. Click the menu icon in the top right corner (see image below), and select Cancel Show. Note all audience members will automatically be notified and refunded.

To Delete a Chat Thread:

If you’ve decided you no longer want to keep a chat open with an Artist or Host, you can delete a chat thread at any time.

  1. Sign into your user account

  2. Navigate to the Messages icon at the bottom of your mobile device (see image below), or on the left sidebar of your computer’s web browser.

3. Click on the Chat Thread you’d like to delete.

4. Click the menu icon in the top right corner of the chat (see image below), and select Delete Thread.

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