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Policies and Procedures

Policies and Procedures

Side Door's official method of conduct

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11 articles in this collection
Written by Leigh Brown, Gianna Lalonde, Mat Kahansky and 2 others

COVID-19: In-person shows

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Written by Gianna Lalonde
Updated over a week ago

COVID-19: Refund policy

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Written by Gianna Lalonde
Updated over a week ago

Booking procedure

General information on how shows come together and ticket links are created.
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Written by Mat Kahansky
Updated over a week ago

Side Door Code of Conduct

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Written by Mat Kahansky
Updated over a week ago

Show cancellation

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Written by Tori Owens
Updated over a week ago

Ticket refunds and transfers

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Written by Sean Nugent
Updated over a week ago

Fees

Financial costs, charges, or deductions when using Side Door.
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Written by Leigh Brown
Updated over a week ago

Host/Venue Vetting

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Written by Mat Kahansky
Updated over a week ago

Radius clauses

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Written by Mat Kahansky
Updated over a week ago

Openers

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Written by Mat Kahansky
Updated over a week ago

Drugs and alcohol

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Written by Tori Owens
Updated over a week ago