Side Door Help Center
Go to Side Door
All Collections
Policies and Procedures

Policies and Procedures

Side Door's official method of conduct

Leigh Brown avatar G Mat Kahansky avatar +2
11 articles in this collection
Written by Leigh Brown, Gianna Lalonde, Mat Kahansky and 2 others

COVID-19: In-person shows

G
Written by Gianna Lalonde
Updated over a week ago

COVID-19: Refund policy

G
Written by Gianna Lalonde
Updated over a week ago

Booking procedure

General information on how shows come together and ticket links are created.
Mat Kahansky avatar
Written by Mat Kahansky
Updated over a week ago

Side Door Code of Conduct

Mat Kahansky avatar
Written by Mat Kahansky
Updated over a week ago

Show cancellation

Tori Owens avatar
Written by Tori Owens
Updated over a week ago

Ticket refunds and transfers

Sean Nugent avatar
Written by Sean Nugent
Updated over a week ago

Fees

Financial costs, charges, or deductions when using Side Door.
Leigh Brown avatar
Written by Leigh Brown
Updated over a week ago

Host/Venue Vetting

Mat Kahansky avatar
Written by Mat Kahansky
Updated over a week ago

Radius clauses

Mat Kahansky avatar
Written by Mat Kahansky
Updated over a week ago

Openers

Mat Kahansky avatar
Written by Mat Kahansky
Updated over a week ago

Drugs and alcohol

Tori Owens avatar
Written by Tori Owens
Updated over a week ago
Side Door Help Center