Policies and Procedures

Side Door's official method of conduct

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13 articles in this collection
Written by Gianna Lalonde, Mat Kahansky, Tori Owens and 1 other

COVID-19: In-person shows

Written by Gianna Lalonde
Updated over a week ago

COVID-19: Refund policy

Written by Gianna Lalonde
Updated over a week ago

Booking procedure

General information on how shows come together and ticket links are created.

Written by Gianna Lalonde
Updated over a week ago

Side Door Code of Conduct

Written by Mat Kahansky
Updated over a week ago

Show cancellation

Written by Mat Kahansky
Updated over a week ago

Ticket refunds and transfers

Written by Sean Nugent
Updated over a week ago

Insurance

Written by Mat Kahansky
Updated over a week ago

Fees

Financial costs, charges, or deductions when using Side Door.

Written by Gianna Lalonde
Updated over a week ago

Payments

Written by Mat Kahansky
Updated over a week ago

Host/Venue Vetting

Written by Mat Kahansky
Updated over a week ago

Radius clauses

Written by Mat Kahansky
Updated over a week ago

Openers

Written by Mat Kahansky
Updated over a week ago

Drugs and alcohol

Written by Tori Owens
Updated over a week ago