Side Door can handle most pre-recorded video formats such as mp4, mov, m4v, and mkv video files; however, we recommend the following video settings for the best live streaming experience.
For a live broadcast show, pleasure ensure your broadcast software settings are set to output as follows:
Format: mp4
1920 x 1080 px
Audio bitrate: 192 kbps
29.97 fps
Video codec: H.264 (AVC) (x264) - this matters because iPhone recordings use a different engine that conflicts in some broadcast softwares, so it needs to be converted to the more standard encoder
For a scheduled premiere of a pre-recorded online event on Side Door, please provide download instructions for the file at least 72 hours before the event (dropbox link, etc). The file size should not exceed 5 GB. Video settings must be as follows:
Format: mp4
Video codec: H.264 (AVC)
Video Resolutions: 1920 by 1080
Audio codec: AAC
fps: 30 fps or lower
Audio bitrate: 192 kbps
Video bitrates: 1500 kbps - 6000 kbps