Side Door can handle most pre-recorded video formats such as mp4, mov, m4v, and mkv video files; however, we recommend the following video settings for the best live streaming experience.

For a live broadcast show, pleasure ensure your broadcast software settings are set to output as follows:

  • Format: mp4

  • 1920 x 1080 px

  • Audio bitrate: 192 kbps

  • 29.97 fps

  • Video codec: H.264 (AVC) (x264) - this matters because iPhone recordings use a different engine that conflicts in some broadcast softwares, so it needs to be converted to the more standard encoder

For a scheduled premiere of a pre-recorded online event on Side Door, please provide download instructions for the file at least 72 hours before the event (dropbox link, etc). The file size should not exceed 5 GB. Video settings must be as follows:

  • Format: mp4

  • Video codec: H.264 (AVC)

  • Video Resolutions: 1920 by 1080

  • Audio codec: AAC

  • fps: 30 fps or lower

  • Audio bitrate: 192 kbps

  • Video bitrates: 1500 kbps - 6000 kbps

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