Side Door Artists and Presenters can specify the geographic area where a ticket can be purchased or claimed. However, complimentary tickets completely ignore geo-gating.

Artists can define where tickets for shows may be available with include and exclude criteria. These criteria can be defined in the Ticketing tab of any show booking thread.

Guests outside of the included area or within an excluded area will not be able to search for the show on Side Door or purchase tickets for that show if accessing the ticket page via a direct link.

Likewise, geo-gated tickets cannot be transferred from one guest to another if the recipient is outside of the included area or within an excluded area.

Comp tickets (sent by a show booking user via the Guestlist Manager) are completely exempt from all geo-gating criteria. Comp tickets sent to guests will be accessible, regardless of whether the recipient is within any included or excluded areas.

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