If you have any kind of situation that results in injury, conflict or the arrival of authorities, safety is of the utmost importance. You are responsible for the space and the people in it, so ensure that you and your guests are safe from harm. Have important emergency phone numbers on hand and easily available, and do not hesitate to call for the appropriate help when needed. Side Door is often on-call via support@sidedooraccess.com, but our emergency support is centered around disputes with Artists around contract details or with guests and concerns about their tickets. Please report any incidents to Side Door, so we may understand the situation, report it for future reference, and provide support if we can, but make sure to have some emergency local phone numbers on hand for quick response.

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