It is ultimately up to the Artist and Host to discuss how to manage cash sales at the door. We strongly encourage Hosts to buy back any sales at the door through their show’s ticket page on Side Door. In addition to supporting the Side Door platform, this helps ensure sales can be properly reported for tax purposes and to PROs. The artist will ultimately make more money from PROs if all sales can be accounted for.
If you decide that the Host will buy back cash sales through Side Door:
If a Host has bought back cash sales through Side Door, they will keep the cash to break even, and everyone will automatically receive their split of the payout through Side Door payouts.
Keep in mind: The Host and/or door person may have sold merch for you, so don’t leave without any funds related to merch sales outside of the Side Door platform.
* Hosts must buy back tickets within 2 hours of the show’s listed start time, as sales will no longer be available online after this point. If you’re a host and you’ve missed the window to buy back tickets, please contact email@example.com