The Side Door booking procedure is a transparent two-way process between the Artist(s) and the Host. Show booking takes place within a chat thread in the Side Door platform, which only becomes accessible when a mutual match occurs between an Artist and Host. The chat thread also contains the editable booking contract. Using the chat thread and contract, the Host and Artist will decide on logistical and promotional details such as show time, load-in time, equipment needs, ticket price, revenue split, and more. Signing off on the show finalizes and approves the booking. Any changes to the signed contract must be confirmed by all parties, including Side Door. Side Door staff are available for technical support and dispute mediation at any point during the booking process, either via the chat button at the bottom right of every Side Door page or by emailing support@sidedooraccess.com

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